| How to choose a moving company |
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Page 5 of 5 BEFORE HIRING AN INTRASTATE (local) MOVING COMPANY: DO √ Investigate the company before you sign an agreement with them. Check their Better Business Bureau rating. Check with the Arizona Corporation Commission to make sure the company is registered to conduct business in Arizona. √ Ask if a company is a broker that will turn the actual move over to a different company. If a company is a broker, be careful. √ Make sure you understand all methods used to determine costs. √ Ask for a written confirmation that outlines all charges. If the move is based on an hourly rate, ask the moving company to put the hourly rate, trip charges and any other fees in writing. √ Ask about the company’s insurance and repair/replacement policy on items that are damaged by the movers. Some policies pay as little as 60 cents per pound for any damaged items, without regard to their actual value. √ Find out in advance about the company’s policy on payment. Be wary of companies that demand payment in cash only. √ Have someone present at your pick-up. Be aware of any additional stops. Make sure someone is on site when the movers deliver your household goods. √ Ask for an exact price in writing. If you request that any additional items be moved, or if the movers say that conditions differ from your quote or confirmation, make sure you get a written statement detailing all those charges. √ Read all the documents you are given. A moving company should supply you with a copy of your rights, a receipt or bill of lading that specifies the weight or volume of your goods, the origin and destination points, and the number of boxes being transported. √ Go over your items as they are delivered. Make sure you document any missing boxes or items. Note any damage. DON’T √ Don’t hire a company that requires payment in cash. √ Don’t hire a company that isn’t registered with the Arizona Corporation Commission to conduct business in this state. √ Don’t hire any anyone who refuses to put a quote and/or confirmation in writing. √ Don’t let a company move anything until you have a written copy of any additional charges. |